Policies
By submitting payment, you are agreeing to the following policies:
Payment
Payment is required up front so that I can source all materials and packaging supplies to make your delicious cookies. Your payment will reserve your pick up date too!
Pick Up Dates and Times
Your cookies are best enjoyed fresh. Not showing up to the agreed upon pick up time, forfeits your order. But take heart, they will be donated to a family in need. Need to reschedule your pick up? No problem! Please reach out 5 days prior to your pick up date. I will do my best to accommodate changes at that time. Note that bulk pick up dates are used to accommodate most schedules.
Refunds
Refunds can be offered up to 24 hours after the payment is accepted. Unfortunately, after that time, refunds cannot be offered as orders for materials for your cookies have likely already been placed. But the good news - you get the cookies!
Cookie Care
Once you pick up your order (thanks again, by the way), what happens to your cookies is all on you! Keep 'em safe, keep 'em cool, and keep 'em away from the parking lot cart returns. Cookies are best kept in the original packaging on the kitchen counter and will remain fresh for up to a week. For longer storage, keep cookies in the original packaging and place them into an airtight container. These will keep in the freezer for about 3 months. To thaw, place the container on the counter and do NOT open it until the cookies have reached room temperature. Placing cookies in the refrigerator will result in them drying out and not tasting quite so fresh!
Weather Clause
If pick up is impossible due to inclement weather, your order will be heat sealed for a later pick up date. Unfortunately, no refunds can be offered due to weather, but I will make sure your order is kept as fresh as possible!
Product Photography
Colors and lighting in photos may be differ slightly compared to the final cookie you receive. All cookies are made to order, design and colors may vary slightly.
Cottage Food Laws and Allergens
This food is prepared pursuant to N.J.A.C. 8:24-11 in a home kitchen that has not been inspected by the Department of Health (CFO #1190). The kitchen is NOT nut free, egg free, dairy free, or gluten free.
Pay means Yay
Once you've submitted (awesome) payment for your (awesome) order because you're awesome, you're accepting the above terms. Which is awesome because these cookies are awesome!